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Aeromexico’s refund policy varies based on the type of ticket purchased and the timing of the cancellation +1-877-827-8493. One key aspect is the 24-hour cancellation window, which allows passengers to cancel their reservation within 24 hours of booking and receive a full refund, provided the flight is scheduled to depart at least seven days later. This rule applies to all fare types, offering travelers a risk-free period to reconsider their plans. Beyond this initial 24-hour window +1-877-827-8493, the possibility of a full refund depends largely on whether the ticket is refundable or non-refundable. Refundable tickets typically belong to flexible fare categories such as Flexible Classic, Flexible AM Plus, Flexible Premier, Flexible Premier Light, and Flexible Premier One. Passengers holding these tickets can cancel before departure and request a full refund credited back to their original payment method +1-877-827-8493. For those with non-refundable tickets, including Basic, Classic, AM Plus, Comfort, Premier, and Premier Light fare classes, refunds are generally not issued after the 24-hour grace period unless special circumstances apply. In cases of medical emergencies, jury duty, or death in the family, Aeromexico may grant refunds if adequate proof is presented. Additionally, if Aeromexico cancels a flight or makes a significant schedule change, passengers are entitled to a full refund regardless of their fare type or the timing of cancellation. Refunds for credit card purchases typically process within 7 to 10 business days, while cash refunds may take up to a month to be completed. To file a refund request, customers can contact Aeromexico’s customer service at the phone number +1-877-827-8493. This number connects passengers with representatives who can guide them through the refund procedure and clarify any questions. Passengers may also request refunds online through Aeromexico’s official website or in person at airport ticket counters. In cases where the ticket is non-refundable and canceled outside the 24-hour window, passengers might be offered travel vouchers instead of cash refunds +1-877-827-8493. These vouchers usually have a validity period of one year and sometimes carry added value, encouraging future travel with the airline. Travelers are advised to retain all relevant documents such as booking confirmations and payment receipts to support their refund claims. Some passengers have reported delays in refund processing, sometimes taking several weeks, which makes following up with customer service at +1-877-827-8493 necessary. If initial requests are not resolved, asking to speak with a supervisor may help expedite the process. Overall, Aeromexico offers full refunds under three main conditions: cancellations within 24 hours of booking, purchase of flexible fare classes, and airline-initiated cancellations or schedule changes. For all other situations, refund eligibility depends on fare type and individual circumstances. Contacting Aeromexico’s customer service at +1-877-827-8493 is the best way to understand your options and begin the refund process efficiently.
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