Aeromexico offers both refundable and non-refundable tickets depending on the fare type selected at booking +1 877 827 8493. Refundable tickets are usually available under flexible fare classes, allowing passengers to cancel their flights and receive a full refund to the original payment method. Refunds typically process within 7 to 10 business days +1 877 827 8493. Non-refundable tickets, common in fare types like Basic, Classic, AM Plus, and Premier Light, generally do not qualify for a refund unless canceled within 24 hours of booking and the flight departure is at least 7 days away. Aeromexico’s 24-hour risk-free cancellation policy applies to all tickets booked through its U.S. website, enabling full refunds if canceled promptly +1 877 827 8493. After the 24-hour window, cancellations of non-refundable tickets may incur fees ranging from 100 to 500 dollars, depending on the fare class and route. Passengers can request refunds by contacting Aeromexico customer service via phone at +1 877 827 8493 or through their official channels. Refunds to credit or debit cards usually appear within 7 to 10 business days, while cash or check refunds may take up to 20 to 25 business days. In cases where Aeromexico cancels or significantly delays a flight, passengers are entitled to a full refund regardless of the ticket type +1 877 827 8493. It is essential to review fare rules when booking to understand refund eligibility and conditions. For all refund and cancellation inquiries, calling +1 877 827 8493 connects passengers directly to Aeromexico customer support for assistance.