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Once your claim is filed, you will receive a claim number that you can use to track its progress. Aeromexico typically sends an acknowledgment of your claim and keeps you updated on its status through email or phone. For urgent claims or issues that need immediate resolution, contacting the customer service line at +1-855-838-4886 is often the most effective method. While Aeromexico also provides options to file claims online through their website or mobile app, speaking directly with an agent may be the best way to get timely support for more complex issues or urgent matters.

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