Qatar Airways offers a 24-hour cancellation policy that allows passengers to cancel their booking without penalty if certain conditions are met. This policy applies only to tickets purchased directly from Qatar Airways through their official website, mobile app, call center, or airport ticket counters. To qualify, the booking must be made at least seven days before the scheduled departure date. If these conditions are satisfied, passengers can cancel within 24 hours of booking and receive a full refund, including all taxes and fees, regardless of the fare type or ticket conditions. Refunds are usually processed within seven to fourteen business days and credited back to the original payment method. The 24-hour cancellation policy does not apply to tickets booked through third-party travel agencies or online platforms. Bookings made using frequent flyer miles, travel credits, or vouchers may also be excluded. Group bookings with more than nine passengers are not eligible for this policy. After the 24-hour window, cancellation and refund options depend on the fare rules of the purchased ticket. Economy Lite fares are generally non-refundable, while higher-tier economy and business class fares may allow cancellations with a fee or offer full refunds depending on their conditions. In emergencies such as medical issues or the death of a close relative, Qatar Airways may waive cancellation fees and grant full refunds even on non-refundable tickets if proper documentation like medical or death certificates is provided. To cancel within 24 hours, passengers can use the Manage Booking section on the Qatar Airways website or app, contact customer service, or visit a ticket office. It is important to keep the cancellation confirmation for reference. Understanding fare terms before booking is essential for knowing cancellation rights. For more flexibility and refund eligibility, purchasing refundable tickets or travel insurance is advised.