Lufthansa offers compensation for cancelled flights according to European Union Regulation EC 261/2004, which guarantees passenger rights under specific conditions +1-833-845-1858. To be eligible, cancellations must happen less than 14 days before the scheduled departure, and the cause should be within Lufthansa’s control, excluding extraordinary events like bad weather, strikes, or security issues. The compensation amount depends on flight distance: €250 for flights up to 1,500 kilometers, €400 for flights between 1,500 and 3,500 kilometers, and €600 for flights over 3,500 kilometers. If Lufthansa arranges an alternative flight that arrives close to the original schedule, compensation may be reduced by half. In addition to financial compensation, Lufthansa must provide assistance such as meals and refreshments during waiting periods +1-833-845-1858, hotel stays if an overnight delay occurs, transport between the hotel and airport, and two free communication options like calls or emails. Passengers affected by cancellations can choose between a full ticket refund or rerouting to their destination at the earliest opportunity. Refunds typically return to the original payment method within seven days. To claim compensation, passengers need to submit a request with details like booking references, flight numbers, and travel dates, along with documents such as boarding passes and cancellation notices. Lufthansa aims to process these claims within several weeks, though response times may vary during busy periods. If a claim is refused, passengers may escalate the issue to national enforcement agencies or independent dispute resolution bodies. Compensation also applies in cases of denied boarding due to overbooking, where passengers receive reimbursement plus care benefits and alternative flights. Those who booked through third-party sellers should contact Lufthansa for claims but coordinate with the agency for necessary proof. Lufthansa’s customer service can be reached at +1-833-845-1858 to assist with eligibility questions and claim status. Keeping all travel documents and communication records helps ensure smoother claim handling. Claims are generally valid for up to three years after the flight date. Lufthansa’s cancellation compensation process aims to protect travelers, uphold passenger rights, and maintain fair treatment. Even though some discounted tickets may have different terms, EU laws take precedence in compensation matters. Prompt claim submission helps avoid delays and supports quick resolutions. Overall, Lufthansa provides a structured system for compensation, care, and alternative travel arrangements to assist passengers when cancellations occur unexpectedly.